Reference

rollingspin Privacy Policy for Indonesia

Our Privacy Policy explains how rollingspin handles the details you provide when opening an account, checking DANA or QRIS status, and entering the lobby from a phone or…

Account clarityWallet statusDevice controlsContact path
rollingspin rollingspin Privacy Policy for Indonesia
HELP WITH PRIVACY

Get Policy Help Near Your Account

A clear contact route matters when a privacy question appears beside a login or wallet status issue.

Account requests Use the account help route to ask what personal data we hold, request a…
Wallet references When your privacy question concerns DANA, OVO, GoPay or QRIS, send the payment reference…
Access concerns If a phone or desktop login raises a data concern, describe the device path…
DATA CONTROL POINTS

What We Do With Your Personal Data

We handle this policy area through practical account controls rather than vague promises. A phone confirmation helps connect an account to its owner, device and login records help us spot unusual access…

Data collection

We collect account details, phone confirmation results, login events, device signals and payment references when those details are needed to provide access, protect the account or answer a support request.

Cookie choices

Cookies can keep a session available and help us understand page activity. Your browser settings let you remove or restrict them, although some account functions may then require another sign-in.

Account security

Phone verification before account access, sign-in records and device checks help us investigate unusual activity. We will not ask you to disclose your password or one-time security code.

Retention period

We keep account, security and transaction records only for the period needed for operations, dispute handling, fraud checks and legal duties where local law permits.

Correction requests

You can ask us to correct inaccurate contact or account details. Include the affected field and the email or phone linked to your account so we can verify the request.

Data questions

For access, deletion or copying questions, contact support through your account path. We may request ownership checks before disclosing personal data or changing account records.

Answers About Your Policy Rights

These Privacy Policy answers focus on the account actions you are most likely to take from Indonesia, including phone confirmation, wallet references and device access. If your situation is not covered, contact us through the account support path with a specific question and the relevant account detail. Access and eligibility depends on local law.

The rollingspin Privacy Policy covers account details, phone confirmation, login and device records, cookies, support messages, and payment references connected with DANA, OVO, GoPay, QRIS or bank transfers.

We use your phone number to support account confirmation, login protection and account-related contact. Phone verification can be required before account access, and you should keep the number linked to your account current.

Yes. The Privacy Policy covers payment references and status details returned during DANA or QRIS activity. We use them to match an instruction to your account and investigate a pending or disputed record.

Send a request through the account help route using the email or phone connected to your account. We may verify ownership before providing a copy or explaining which records we hold.

Yes. Tell us which contact or account field is inaccurate and provide the linked account detail for verification. We will assess the request and explain any correction step that applies.

We retain account, security and transaction records for the period needed to operate the service, resolve disputes, protect access and meet legal duties where local law permits. The period can differ by record type.

Contact support through your account path and describe whether the issue occurred on a phone or desktop, when it happened, and which login step was involved. Do not send your password or one-time code.